Our Values
Our global, remote-first team is 80+ people and 14 time zones strong. While miles might separate us, our values unite us. We pride ourselves on being a calm company that puts people first — including our team, the Founders we buy businesses from, and the customers we serve. That means how you get the work done matters as much as the results. These are the values we look for in a great team member.
Be Agile:
We operate in an ever-changing ecosystem. We fully embrace the change and see it as an opportunity to better ourselves and our community.
Get Things Done:
There is never a shortage of high-value work to be done. We value people who can make decisions, default to action, prioritize and do the work to completion.
Be Independent:
Self-discipline and drive are the foundation of our remote-first culture. Teammates aren’t afraid to ask for help but don’t need permission to take high-level direction.
Be Accountable:
We can’t replace the expertise and passion of a portfolio company’s original Founders, but we strive to meet them on the same levels of commitment and care. Their business is our business, and we act accordingly.
Be a Great Communicator:
We communicate clearly to ensure our work gets completed efficiently. While clarity is key, listening is critical, so we listen just as much as we speak.
Be Cool. Be Kind. Be Easy To Work With:
We take our work seriously, but we don’t take ourselves too seriously. We treat people with respect and allow appropriate emotion to guide our collaborative culture.
Related articles
SureSwift Capital Evolves Operations with Exceptional Operator Framework [2023]
Using what we’ve learned over the last seven years of business, past teams, 40+ acquisitions, our current 120+ remote team members, and the advice of numerous expert consultants, we’ve established a set of standards known as the Exceptional Operator Framework (EOF), so that we can more effectively manage the unique challenges that our Portfolio Businesses face.
SaaStr 2023 in Review
Last week, SureSwift CEO James DeGreef and COO John Austin attended SaaStr Annual, a three-day gathering of Cloud and SaaS Founders, VCs, and Execs in the San Francisco Bay Area. James put together some thoughts on the event, including big takeaways for SaaS founders and operators.
Building Community: SureSwift in the Victoria Tech Scene
As a tech entrepreneur, it’s easy to get caught up in the fast-paced and global nature of the industry. While we embrace that at SureSwift (with a truly global and remote-first hiring strategy), we’ve also learned that there are huge benefits to getting involved in your local community, even if your work is largely remote or online.
